VXN ‑ AI Chatbot & Custom bot

When customers ask the same questions, your team spends hours repeating answers. Train an AI assistant on your products, FAQs, policies, collections, and pages so replies match your store data. The assistant answers product, shipping, returns, and order status queries across chat and widget. Configure response rules, set escalation to live agents, add custom tone and synonyms, and review conversations in one dashboard. Knowledge syncs automatically as your catalog changes for consistent replies.