SoniQA ‑ AI RTO Recovery agent

In India, COD orders often fail on the first delivery attempt and get returned to origin (RTO) — costing merchants the product margin and two-way shipping. Soniqa places an automated AI voice call to the customer in their own language when a delivery fails or a courier flags a non-delivery report. It confirms what went wrong and drives to a concrete outcome — reschedule, fix the address, switch from cash-on-delivery to online payment, or a clean cancellation — then writes the result back to the