OPTIS Returns & Exchanges

OPTIS Returns adds a branded return page to your store in the shopper's language. Shoppers find an order by number and email or postal code, pick items and reasons, add photos, then choose a refund, store credit or an exchange, or report a faulty item. You set return windows, fees and auto-approval rules, then approve, receive and refund each request as a Shopify return with restocks. Track reasons and products in Analytics, and connect your tools with Flow, webhooks and an API.