DeskLeap: Helpdesk & Live Chat

DeskLeap brings a complete helpdesk into your Shopify store. Stop switching between tabs — view, reply, and resolve customer tickets without ever leaving your admin. Embed a live chat widget on your storefront so shoppers can reach you while they browse. Build a self-service knowledge base to reduce repetitive questions and cut ticket volume. Set SLA rules, auto-assign agents, and track resolution times to keep your team accountable.