Aide: AI Agent & Live Chat

Aide is an AI helpdesk for Shopify stores. The Aide AI Agent learns your products, policies and full catalog, then answers customers and takes action on orders, from order status to cancellations. Run it in Aide Helpdesk with Gmail and Aide Chat on your storefront, or connect the Zendesk, Gorgias or Front account you already use. When a customer needs a person, Aide hands the conversation to your team with the context, and Copilot drafts their replies. Preview any reply before it goes live.